Winter Storm Hercules: 14 Disaster Recovery Lessons for MSPs – MSPs focus on power outages, communication and preparation to tackle winter storms

While MSPs focus on power outages, communication and preparation to tackle winter storms everyone else here in the Northeast last week was focused on just surving  Hercules, the winter storm / blizzard that blanketed the area with snow up to a foot deep and sub-zero temperatures that we have not seen in 20 years!

I found a story about it here http://mspmentor.net/infocenter-bdr/winter-storm-hercules-14-disaster-recovery-lessons-msps and although it focucuses on what MSP do I think the 3 main points apply to every small business:

  • Power Outages
  • Communication
  • Preparation

Power Outages – Winter storms are known for bringing heavy winds and snow — a potential disaster for areas with overhead power lines. With that being said, you may want to assume the worst: Customers will be without power. Tackling power outages in a winter storm has the potential to show customers the true value of partnering with Continuity Planning company like Paratus Rentals.

Communication – Without power, you may find it fairly difficult to connect with customers, so you should always prepare for this scenario ahead of time. If there is power, you should work with customers through various means of communication: email, social media and phone. Inform your customers of ways to contact you ahead of time.

Preparation – Prepare for the storm before the storm — not during the storm. A storm should never catch you or your team off guard. Always prepare for the worst case scenario. If a storm is anything less than your worst case scenario, you’re in the clear. Be ready to tackle unforseen challenges by getting your hands dirty or enlist the services of a true Continuity Planning company like Paratus Rentals that can provide you with:

  • Rental Generators with electrical installation – to provide electrical power
  • Rental Chillers with mechanical installation – to provide building cooling water
  • Rental Air Conditioning with mechanical installation – to provide building cooling
  • Rental Electric Heating with mechanical installation – to provide building heating
  • Rental Flood Dry Out/DH equipment with operators – to dry-out your business

When the unexpected happens, you and your business deserve the Peace of Mind that can only be delivered by Paratus Rentals.

 

 

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